guildleft.blogg.se

1. #PROBLEMS WITH NEW PLAYON TV MAC OS#
2. #PROBLEMS WITH NEW PLAYON TV INSTALL#
3. #PROBLEMS WITH NEW PLAYON TV UPDATE#
4. #PROBLEMS WITH NEW PLAYON TV ANDROID#

Try using a different supported browser to determine if it is a particular web browser that is the cause of your playback issue. If you are using a VPN, please try temporarily disabling the VPN. Some users also report that accessing the website via VPN or using a device on a strict security network can cause playback issues. Instructions for turning ad-blocking off can be found here: Please make sure to either turn off ad-blocking software or to add in your "allowed" site list. If you are using Microsoft Edge, please also try resetting your browser settings by going to edge://settings/reset and selecting 'Restore settings to their default values.'Ĥ) Turn off Ad Blockers & Security Extensions:Īd Blocking software can also block our videos from playing.

Here are instructions to clear your browser's cache and cookies: Your browser or connection to your TV provider may need to be refreshed. When I try to sign in, I'm being looped back to sign in again.

#PROBLEMS WITH NEW PLAYON TV UPDATE#

Please visit this article for additional steps you can take to update your browser settings: I'm having trouble signing in to my TV provider. Please check your browser settings to ensure that cookies and cross-browser tracking are both allowed. Please switch to a standard browser window and try playback again.Ģ) Allow Cookies & Enable Cross-browser Tracking:Ĭertain browser features need to be enabled to allow the communication needed between our website and your TV provider. The website may not be able to properly connect to your TV provider if you are using a private or incognito web browser window. If you are not receiving any error messages, but the website's video player is blank or will not play, please use the following playback troubleshooting guide:ġ) Ensure That You Are Not Using a Private or Incognito Browser Window Very strict browser security settings, content filters, ad blocker extensions and connecting through a VPN may cause issues with viewing. Disable your pop-up blocker for our site if you are having any trouble accessing content.īrowsers and operating systems not listed here may work fine, but aren't fully supported by us.

#PROBLEMS WITH NEW PLAYON TV MAC OS#

#PROBLEMS WITH NEW PLAYON TV INSTALL#

To automatically download recordings to your Mac or PC, install PlayOn Cloud Downloader on your computer.If you are receiving an error message that you are not authorized to view a video, that there has been an authentication error, or that you need to re-authenticate, please start here: Why am I receiving a message that I am 'not authorized' to view videos? Also be sure that you have enough storage space on your device to store your recordings - a 30-minute show may take up 250-400MB. Tip: Make sure your phone is on your Wi-Fi network and that the PlayOn Cloud app is kept open during your off-peak window. Turn on Restrict downloads to off-peak and scroll down and enter your off-peak window (e.g.

#PROBLEMS WITH NEW PLAYON TV ANDROID#

On Android devices: Enable Auto-download on unmetered networks.ģ. On iOS devices: Toggle Auto-download on WiFi to green enable it. Turn on Auto-download on Wi-Fi by clicking on the toggle button so it turns green. It's ideal for those with limited internet during peak times.ġ.In the PlayOn Cloud App, click on the Settings tab then Download Options.Ģ. Not only can you tell PlayOn Cloud to automatically download your recordings to your device, you can also schedule downloads to occur during specific time frames. How do I schedule automatic downloads to my device?